It’s worthwhile to cover horrible things like the attacks on Sarkeesian and Penny Red and so many others because doing so can help uncommitted or passive readers understand and defend against this behavior. But as cathartic and entertaining as it might be, skewering trolls and attacking jerks is never going to change their minds. Putting people on the defensive only hardens their positions.
When it comes to actually changing minds, I think we’re stuck with love.
Recognizing the humanity of people who do awful things is one of the core challenges of being human. (We have enough trouble recognizing it even in people who are like us.) But it’s the only way out. Even when the worst trolls are beyond visible redemption, the way we handle them is visible to so many others who are still capable of feeling empathy or recognizing pain or changing their minds.
As Dr. King put it: “Returning hate for hate multiplies hate, adding deeper darkness to a night already devoid of stars. Darkness cannot drive out darkness; only light can do that. Hate cannot drive out hate; only love can do that. Hate multiplies hate, violence multiplies violence, and toughness multiplies toughness in a descending spiral of destruction.”
That’s from a sermon I reread every few weeks. I’ll probably be reading it for the rest of my life as a part of my struggle with my own deep-rooted anger.