And so Turkle’s piece and others like it resonate despite the theoretical shortcoming that make certain scholars cringe. What difference does it make that some study showed that a statistically significant portion of the population reports feeling less lonely when using social media if I can’t get the person standing two feet away from me to treat me with the barest level of decency.
The question remains, however, “Are smartphones at fault?” This is always the question. Is Google making us stupid? Is Facebook making us lonely? Are smartphones ruining face-to-face conversation? Put that way, I might say, “No, not exactly.” That’s usually not the best way of stating the question. Rather than begin with a loaded question, perhaps it’s better simply to seek clarity and understanding. What is happening when cellular phones become part of an environment that also consists of two people engaged in conversation?
Presence Emerges: Bodies in Conversation. Worth a patient, careful read.